New Office Hours at our Call Centers in CHINA/SOUTH EAST ASIA/OCEANIA

Thank you for using Japan Airlaines.
This is to inform you that we had new business hours at some of our call centers in CHINA/SOUTH EAST ASIA/OCEANIA beginning from November 1,2010.

COUNTRY
DATE OF CHANGE
LANGUAGE
TELEPHONE NUMBER
OFFICE HOURS
(LOCAL TIMES)

CHINA
NOVEMBER 1ST
JAPANESE
4001-27-2470
<86>(021)5467-4532 (FROM OVERSEAS)
8:00-18:00

ENGLISH
4008-88-5301
<86>(021)5467-4533 (FROM OVERSEAS)

CHINESE
4008-88-0808
<86>(021)5467-4530 (FROM OVERSEAS)

HONG KONG
JAPANESE
800-90-5853
8:00-18:00

ENGLISH
CHINESE
852-3919-1111

INDONESIA
JAPANESE
001-803-81-0308
7:00-17:00

ENGLISH
CHINESE
021-5591-3388

MALAYSIA
JAPANESE
1-800-81-5609
8:00-18:00

ENGLISH
CHINESE
1-800-81-3366

SINGAPORE
JAPANESE
800-811-0768

ENGLISH
CHINESE
800-852-3688

THAILAND
JAPANESE
001-800-811-0511
7:00-17:00

ENGLISH
CHINESE
001-800-852-5533

TAIWAN
DECEMBER 1ST
JAPANESE
00801-81-2727
8:00-18:00

ENGLISH
CHINESE
02-8177-7006

AUSTRALIA
JAPANESE
1800-04-7489
10:00-20:00 *1

ENGLISH
CHINESE
1800-80-2228

NEW ZEALAND
JAPANESE
0800-800-039 *3
12:00-22:00 *2

ENGLISH
CHINESE
0800-885-880 *3

GUAM
JAPANESE
1-866-299-0423
10:00-20:00

ENGLISH
CHINESE
1-671-642-6431

• *1 During Daylight Saving Time,office hours are 11:00-21:00
• *2 During Daylight Saving Time,office hours are 13:00-23:00
• *3 In New Zealand, Only the telephone number of JAL Milege Bank Center is changed.The telephone number of Reservation,Ticketing and information is not change as present.
  0800-525-747 (Mon-Fri 8:45-17:15)

Please click here for additional details of each country.

Oct 29,2010
Japan Airlines